bet995 Terms and Conditions
Please read these terms and conditions carefully before using the bet995 platform. They form a binding agreement between you and us.
These terms and conditions ("Terms") apply to the use of the bet995 platform and all its services. By browsing the website, registering an account, or using any service, you are expressing your agreement to these terms. If you do not agree with any part of these terms, please refrain from using our platform.
bet995 reserves the right to change or amend these terms at any time. Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
Table of Contents
Section 1: Eligibility and Age Requirement
Minimum Age
You must be at least 21 years old to use bet995 services. Only those aged 21 or above are permitted to open an account on this platform.
At the time of account registration, you may be required to submit identity documents (National ID or passport) for age verification. Providing a false age is a serious violation and will result in immediate suspension of the account.
Geographic Eligibility
bet995 is an online entertainment platform operated for the Bangladesh market. Users from restricted regions are not permitted to use the service.
Using a VPN or proxy to bypass geographic restrictions is strictly prohibited. If such activity is detected, the account and any pending winnings may be forfeited.
Disqualification Conditions
- Officers, directors, employees of bet995 and their immediate family members are not eligible to receive any funds or bonuses.
- Individuals whose accounts were previously closed due to a breach of terms may not open a new account.
- Each person may operate only one account. Holding multiple accounts will be treated as bonus fraud.
Section 2: Account Registration and Management
Registration Process
To open an account at bet995, accurate and up-to-date information must be provided. The information submitted at registration must match your legal identity.
- Full name (as per National ID)
- Active mobile number
- Date of birth (to verify 21+ age)
- Preferred payment method
Account Security
Keep your account password and login details completely confidential. You must not allow third parties to use your account.
If you suspect unauthorized access to your account, contact our live chat support immediately. bet995 will not bear any liability for losses arising from your own negligence regarding unauthorized transactions.
KYC Verification
bet995 reserves the right to verify user identities to ensure secure transactions and prevent money laundering. The following documents may be requested before processing a withdrawal:
- Scanned copy of National ID or passport
- Proof of residential address (utility bill or bank statement)
- Proof of ownership of payment method (bKash/Nagad account and registered number)
Failure to submit documents may result in the withdrawal request being suspended or cancelled.
Section 3: Deposits and Withdrawals
Deposits
Funds can be deposited at bet995 using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳200 (per method)
- Deposits are generally credited to the account instantly
- Save your mobile banking reference number at the time of deposit
- Only deposit from a method registered in your own name
Withdrawals
The following terms apply to withdrawing winnings:
- Minimum withdrawal amount: ৳500
- Standard processing time: 10–45 minutes
- Withdrawals are processed from verified accounts only
- Withdrawals must be made to the same method used for the deposit
- Withdrawals may be held if bonus wagering has not been completed
Important Transaction Guidelines
bet995 reserves the right to conduct additional verification for unusual transaction activity. Accounts may be temporarily suspended for investigation in the case of suspicious or fraudulent transactions. Filing a chargeback or payment dispute may result in permanent account closure and forfeiture of all balances.
Section 4: Bonuses and Promotions
Welcome Bonus Terms
A 120% bonus of up to ৳15,000 is available on your first deposit at bet995. Please read the conditions below carefully before claiming the bonus:
- Bonus wagering requirement: 20 times (20x) — you must wager 20 times the original bonus amount
- Example: ৳1,000 deposit → ৳1,200 bonus → total balance ৳2,200
- Example: ৳26,000 deposit → ৳15,000 bonus → total balance ৳41,000
- The bonus applies to the first deposit only and can be received once per account
- If wagering is not completed within the specified time, the bonus will be cancelled
VIP Cashback
VIP members receive weekly cashback:
- Bronze — up to 0.2%
- Silver — up to 0.4%
- Gold — up to 0.6%
- Platinum — up to 0.8%
Specific wagering conditions apply to cashback.
General Bonus Rules
- bet995 reserves the right to change, suspend, or cancel any bonus or promotion.
- Attempting to earn bonuses using multiple accounts is bonus fraud and is strictly prohibited.
- Bonuses are only usable on bet995's own games and bets and not for any other purpose.
- Bonus balances cannot be withdrawn directly before wagering is completed.
- Bonuses credited due to a system error may be cancelled.
Section 5: User Code of Conduct
Prohibited Activities
The following activities are strictly prohibited on the bet995 platform and may result in permanent account closure:
- Hacking, using bots, or using automated tools on the platform's software
- Exploiting game glitches or technical issues and not reporting them
- Collusion or manipulating games as a team
- Using the bet995 platform for the purpose of money laundering
- Using stolen or unauthorized payment methods
- Impersonating another user or attempting to access their account
- Filing false complaints or chargebacks against bet995
- Engaging in abusive or threatening behavior toward other users
Fair Use Commitment
bet995 is committed to ensuring a fair and transparent gaming environment for all users. Our platform follows SSL encryption and fair play principles. Game outcomes are determined by a Random Number Generator (RNG) and are operated without any manipulation.
Section 6: Intellectual Property and Copyright
Ownership and Rights
All content published on the bet995 platform — logos, designs, graphics, text, software, and code — is the intellectual property of bet995 and is protected under international copyright law.
- Republishing, distributing, or commercially using any content without the express written permission of bet995 is prohibited.
- Viewing and reading content in limited amounts for personal, non-commercial use is permitted.
- Content from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) is governed by their respective intellectual property policies.
Section 7: Privacy and Data Protection
Data Collection and Use
bet995 collects the necessary information for account management, transaction processing, and platform improvement. We do not sell your information to third parties.
To learn our full privacy policy, please visit our Privacy Policy page.
Security Measures
All data is kept secure using industry-standard SSL encryption. Payment information is always stored in encrypted form.
bet995 conducts regular security audits and notifies affected users in the event of any security breach.
Section 8: Limitation of Liability
Liability Limitation
bet995 will not bear any liability in the following circumstances:
- Losses caused by internet connection disruption, power outages, or technical faults
- Losses caused by malware or security breaches on the user's own device
- Losses caused by the user's own negligence in leaking their password or login details
- Delays caused by service disruptions from third-party payment providers
- Unforeseen circumstances (Force Majeure) such as natural disasters or government restrictions
Although bet995 continuously strives to provide uninterrupted service, service may occasionally be temporarily unavailable due to maintenance or updates. During such times, fair policies will be followed regarding any active bets.
Section 9: Account Closure & Suspension
Closure by the User
You may request to close your account at any time through our 24/7 live chat support. Any pending withdrawal requests will be processed before the account is closed, and verified balances will be returned.
Closure by bet995
bet995 may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause of these Terms and Conditions
- Suspicion of fraud or money laundering
- Failure to submit KYC documents
- Court order or legal obligation
Section 10: Dispute Resolution
Complaints Process
If you have a dispute or complaint, please first contact us through our 24/7 live chat support or by email at [email protected]. We will review all complaints within a reasonable time and work towards reaching a fair resolution.
When submitting a complaint, please provide the following information:
- Account username and registered mobile number
- Date and time of the dispute (Bangladesh Standard Time, UTC+6)
- Reference number of the relevant transaction or game
- A clear description of the issue and the expected resolution
Section 11: Responsible Gaming
Commitment to Safe Gaming
bet995 places the highest priority on responsible gaming. Online betting is a recreational activity and should not be used as a source of income. We encourage all users to follow the guidelines below:
- Set a fixed daily/weekly spending budget and stick to it
- Do not increase your bets in an attempt to recover lost money
- Avoid playing while under stress or feeling low
- Maintain healthy relationships with family, friends, and loved ones
- Do not let gaming affect your daily responsibilities or family duties
Self-Exclusion Feature
If you feel that gaming is getting out of your control, please contact us. We can arrange a temporary or permanent Self-Exclusion for you.
For more details, please read our Responsible Gaming page.
Section 12: Amendments & Contact
Amendments to Terms
bet995 reserves the right to modify these Terms and Conditions at any time. Upon your first login after any changes, you will be asked to accept the updated terms.
For significant changes, bet995 will endeavour to notify you via SMS to your registered mobile number.
Contact
If you have any questions about these Terms and Conditions, please contact us:
- 24/7 Live Chat Support (in Bengali)
- Email: [email protected]
We are committed to providing the best support in Bengali.
Language & Interpretation
These Terms and Conditions are written in Bengali and the Bengali version shall be considered the final authority. In case of any ambiguity, the interpretation of bet995 shall be considered final.
These Terms and Conditions were last updated in January 2026.
For ages 21+ — Play responsibly
bet995 is for adults only. Online betting is for entertainment — not as a source of income. Play within your means and contact us if you have a problem.