🛡️ bet995 — Safe Gaming Commitment

Responsible Gaming —
Stay Fun, Stay Safe

bet995 believes gaming should be a form of entertainment, not a burden. By using our protection tools, you can stay in control at all times.

For players aged 21 and above only

Our Responsible Gaming Policy

At bet995, we believe every player's experience should be safe, enjoyable, and in control. Our responsible gaming policy is always ready to keep you protected.

21+ Age Requirement

To open an account and play at bet995, you must be 21 years of age or older. This platform is strictly prohibited for minors and we make no compromises on age verification.

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits. This reduces the risk of spending beyond your budget. Setting a limit may take up to 24 hours to come into effect, but reducing a limit takes effect immediately.

Time-Out Feature

If you feel you need a short break, you can temporarily suspend your account for 24 hours up to 30 days. During the time-out, you will not be able to log in or place bets.

Self-Exclusion

Choose self-exclusion for long-term support. You can close your account from 6 months up to permanently. Once exclusion is active, it cannot be reversed before the period ends.

Session Time Limits

Set a limit in advance on how long you want to play in each session. When the session time is up, a warning message will appear automatically. Being aware of time is very important for responsible gaming.

24/7 Support

bet995's responsible gaming support team provides assistance in Bengali 24 hours a day, 7 days a week. If something feels wrong, contact us via live chat — we are always here.

Recognise the Signs of a Gambling Problem

We often cannot see our own behaviour clearly. If you or someone close to you shows the signs below, it is time to seek help. The first step in responsible gaming is acknowledging the problem.

Remember, gaming is for entertainment — it should not be seen as a source of income. bet995 is by your side and we want you to stay happy and safe.

Trying to place more bets to recover lost money

Hiding or lying to family or friends about gambling

Placing bets using money meant for rent, food, or other essential expenses

Feeling restless or angry when unable to stop playing

Spending more time on gaming by cutting back on work, study, or family time

Thinking about gambling by taking on debt or selling assets

Protection Tools for You

bet995 provides several effective tools to help you keep your gaming under control. They are easy to use and can be activated at any time from your account settings.

01

Deposit Limit

Set a maximum limit on daily, weekly, and monthly deposits. The minimum deposit is ৳200. Once a limit is reduced, it takes effect immediately.

02

Bet Limit

Set a limit on the total amount you want to wager within a given period. Reducing a bet limit takes effect straight away — increasing it requires a set waiting period.

03

Reality Check

Warning messages will appear on screen at set intervals — giving you a summary of how long you have been playing and how much you have won or lost.

04

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. No marketing messages will be sent during the exclusion period and opening a new account will be blocked.

Protection for Minors

Anyone under 21 years of age cannot open an account at bet995. If you have children or teenagers at home, make sure to use parental control software and keep your login details secure. bet995 reserves the right to verify accounts where age is in doubt.

Realistic Expectations

Gaming outcomes are always uncertain. There is no guarantee of winning in the long run. So always bet only with money whose loss would not affect your daily life. Never consider gambling as a way to earn extra income.

Let Gaming Be Enjoyable, with Responsibility

bet995 places the highest importance on every player's mental and financial wellbeing. If something feels wrong, contact us via live chat — our expert team is available around the clock.

21+ For adults only

Ask Yourself

The questions below will help you assess your own gaming habits. If the answer to more than one question is "yes", please get in touch with our support team.

Have you ever spent more than your set budget?
Have you missed sleep or work because of gaming?
Have you played more to try to win back money you lost?
Have you had arguments with family over gaming?
Do you find it hard to stop playing?
Do you feel uncomfortable when you stay away from gaming?

If the answer to two or more of the questions above is "yes", please get in touch with us.

Contact Us for Support

You are not alone. bet995's responsible gaming team is always by your side.

Live Chat Support 24/7 instant support in Bengali — use the chat button at the bottom of any page
Email Support [email protected] — you will usually receive a reply within a few hours
Account Protection Request Apply via live chat for self-exclusion or temporary account suspension — immediate action will be taken
Response Time Live chat: instant • Email: within 24 hours

Frequently Asked Questions

Answers to common questions about responsible gaming are provided below.

Log in to your account and go to the "Account Settings" section. Click on the "Responsible Gaming" option there to find the deposit limit settings. Daily, weekly, or monthly limits can be set separately. Reducing a limit takes effect immediately, but increasing it requires a waiting period.

bet995 offers self-exclusion for 6 months, 1 year, or permanently. During the exclusion period, logging in, making deposits, or placing bets will not be possible. It cannot be cancelled before the period ends. A cooling-off period applies for permanent exclusion.

Time-out is a temporary break — from 24 hours up to 30 days. It is suitable for a short pause. Self-exclusion is a long-term solution — for 6 months or more. If gaming feels like a real problem, choose self-exclusion and seek professional support.

You can do this directly from the account portal. However, if someone wants to make a request on your behalf, or if you cannot log in yourself, contact us via live chat or email. Our team will verify your identity and take the necessary action.

Before activating self-exclusion, you will have the opportunity to withdraw your remaining balance. The minimum withdrawal amount is ৳500 and the process is usually completed within 10–45 minutes. Contact live chat for more details.

bet995 strictly prohibits participation by anyone under 21 years of age. If there is any doubt during age verification, an account verification process is initiated and transactions remain suspended until documents are submitted. If an account is opened with false information, it will be closed and the balance may be forfeited.

Enjoy Responsibly

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