bet995 Privacy Policy
Your personal information is of the utmost importance to us. Learn everything about how bet995 collects, uses, and protects your data in this policy.
Introduction and Purpose
bet995 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to our users' privacy and are fully committed to protecting their personal information.
The purpose of this privacy policy is to clearly inform you of what information bet995 collects, how it is used, who it may be shared with, and what control you have over your information. This policy applies to all services on the bet995.lat website and mobile platform.
By using our platform to register an account, place bets or play casino games, complete transactions, or contact customer support, you will be considered to have accepted the terms described in this privacy policy. If you disagree with any part of this policy, our recommendation is to contact our support team.
What Information We Collect
bet995 collects various types of information from different sources. The categories of information collected are described below:
2.1 Registration Information
Information you provide when creating an account includes:
- Full name and date of birth
- Email address and mobile number
- Address and nationality details
- Identity document information (national ID card or passport)
- Username and password (stored in encrypted form)
2.2 Financial Information
The following information is collected when completing transactions:
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
- Deposit and withdrawal history
- Transaction date, time, and amount
- Bonus and promotion related information
2.3 Usage Information
Information collected automatically when you use our platform:
- IP address and device identity
- Browser type and operating system
- Time and duration of website visits
- Pages visited and click data
- Gaming history and betting patterns
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
bet995 uses collected information only for specific and legitimate purposes. The main purposes of data use are described in detail below:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, maintain, and ensure the security of your account |
| Identity Verification | KYC process for fraud prevention and age verification (21+) |
| Financial Transactions | Processing deposits and withdrawals and maintaining transaction records |
| Service Improvement | To improve the platform by analysing user experience |
| Communication | To provide important updates, security notices, and support-related information |
| Responsible Gaming | To identify problematic gaming patterns and provide necessary support |
| Legal Obligations | To maintain records required for compliance with applicable laws and regulations |
bet995 never sells or rents your personal information to third parties. Information is used solely to provide the necessary services.
Information Sharing and Disclosure
bet995 gives the highest importance to the privacy of your personal information. Information is shared with third parties only in the following limited circumstances:
4.1 Service Provider Partners
Limited information may be shared with certain trusted third-party service providers for operating our platform, such as payment processing organisations and technology infrastructure providers. These partners may use the information only for the purpose of delivering their specific services and are bound by strict confidentiality agreements.
4.2 Legal Requirements
Disclosure of information may be necessary to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such circumstances, bet995 will endeavour to notify the user in advance as far as possible.
4.3 Fraud and Abuse Prevention
Information may be shared with relevant authorities to detect and prevent fraudulent activity, or to ensure the security of our platform.
Data Security Measures
bet995 uses industry-standard security technologies and practices to keep your personal and financial information secure. The key components of our security framework are described below:
5.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information transmitted between your browser and our servers secure. Passwords and sensitive financial information are always stored in encrypted form.
5.2 Access Controls
Access to your information is restricted only to authorised staff who need it to perform their duties. All staff operate under strict confidentiality agreements.
5.3 Security Monitoring
A 24/7 security monitoring system is active on our systems to detect unauthorised access or unusual activity. Immediate action is taken when a security threat is identified.
5.4 Acknowledgement of Limitations
While bet995 uses the highest security technologies, it is not possible to guarantee complete security for information transmitted over the internet. We always strive to reduce risk and respond promptly to any security breach.
Cookies and Tracking Technologies
bet995 uses cookies and similar technologies to improve the experience of website users and to ensure the functionality of the platform.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and keep core platform features running. These cookies cannot be disabled.
6.2 Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preferences and account settings. They make your experience more personalised.
6.3 Analytics Cookies
These cookies are used to measure how much different sections of the website are being used and to analyse the performance of the platform. Information collected in this way is completely anonymous.
You can control or delete cookies through your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.
Data Retention Period
bet995 retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:
- Account-related information: Retained for a minimum of five (5) years after account closure, due to legal obligations.
- Financial transaction records: Retained for up to seven (7) years, meeting the requirements of financial law.
- Communication and support history: Retained for up to three (3) years.
- Marketing preferences and consent records: Retained for three (3) years after withdrawal of consent, as evidence.
- Website logs and technical data: Retained for up to twelve (12) months for security analysis purposes.
After the above periods have elapsed, information is securely deleted or anonymised so that it can no longer be linked to any individual.
Your Rights and Controls
bet995 believes you should have full control over your own information. To this end, we ensure the following rights:
8.1 Right to Access Information
You may request a copy of your personal information held by us at any time. This request can be made through our support team.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected or updated. Some information can be changed directly from your account profile.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. Please note, however, that some information may need to be retained due to legal obligations.
8.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. An option to unsubscribe from marketing emails is provided in all communications.
Protection of Minors
The bet995 platform is intended exclusively for adults aged 21 and over. We do not knowingly collect information from any person under the age of 21.
Age verification is in place during the account registration process. If an account or information belonging to a minor comes to our attention, that account will be closed immediately and all associated information will be deleted.
If a parent or legal guardian believes their minor child has created an account on our platform, please contact our support team immediately.
Policy Changes and Updates
bet995 may update or revise this privacy policy from time to time. The following process is followed when changes are made:
- The revised policy will be published on this page and the "Last Updated" date will be changed.
- For significant changes, registered users will be notified by email.
- Continued use of the platform after changes have been made will be considered as consent to the new policy.
- If you object to any change, please contact us or stop using the platform.
If you have any questions, comments, or concerns about this privacy policy, please contact us directly. Our data protection team is always ready to answer all your queries.
Play Safe at bet995
Your information is completely secure on our platform. Enjoy betting and casino games with confidence under SSL encryption and advanced security measures.